{"id":15946,"date":"2025-12-02T14:01:59","date_gmt":"2025-12-02T12:01:59","guid":{"rendered":"https:\/\/www.pyliotis.gr\/?page_id=15946"},"modified":"2025-12-11T16:23:24","modified_gmt":"2025-12-11T14:23:24","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.pyliotis.gr\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Return and Exchange Policy<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">1. Basis of Agreement &amp; Commitment<\/h3>\n\n\n\n<p>The Company&#8217;s sales process is based on sending a financial offer via email and the written acceptance of this offer by the Customer. The written confirmation of the offer is considered a final and binding agreement for the purchase of the products listed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Policy of Non-Acceptance of Returns\/Exchanges<\/h3>\n\n\n\n<p>Given the Customer&#8217;s written agreement and the fact that products are sourced or specifically ordered from suppliers following the agreement:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product returns are not accepted.<\/li>\n\n\n\n<li>Exchanges are not possible for any product.<\/li>\n\n\n\n<li>The acceptance of the offer implies the full and unconditional acceptance of the non-possibility of a return or exchange.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Order Cancellations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order cancellations are not accepted after the written agreement and the initiation of the ordering process to the supplier.<\/li>\n\n\n\n<li>The right of withdrawal does not apply to products that are specifically ordered for the Customer.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Defective Products<\/h3>\n\n\n\n<p>The only instance of deviation from this policy concerns the receipt of a product that is proven to be defective at the time of delivery (excluding damage caused during transportation). In this case:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Customer is obliged to inform the Company immediately, within 24 hours of receipt.<\/li>\n\n\n\n<li>The defective product will be replaced with the exact same product, at no additional charge to the Customer.<\/li>\n\n\n\n<li>Refunds are not available.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Contact Information<\/h3>\n\n\n\n<p>For any clarification regarding the return terms or to report a defective product, the Customer must contact the Company at the following details:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td><strong>Subject<\/strong><\/td><td><strong>Contact Information<\/strong><\/td><\/tr><\/thead><tbody><tr><td><strong>Customer Service Dept.<\/strong><\/td><td>[+30 27220 24567]<\/td><\/tr><tr><td><strong>Email for Defective Products<\/strong><\/td><td>[info@pyliotis.gr]<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Important Note: It is recommended that all details, specifications and prices mentioned in the financial offer be carefully examined prior to providing the written acceptance.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return and Exchange Policy 1. Basis of Agreement &amp; Commitment The Company&#8217;s sales process is based on sending a financial offer via email and the written acceptance of this offer by the Customer. The written confirmation of the offer is considered a final and binding agreement for the purchase of the products listed. 2. Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15946","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Policy &bull; Pyliotis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pyliotis.gr\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy &bull; Pyliotis\" \/>\n<meta property=\"og:description\" content=\"Return and Exchange Policy 1. Basis of Agreement &amp; Commitment The Company&#8217;s sales process is based on sending a financial offer via email and the written acceptance of this offer by the Customer. The written confirmation of the offer is considered a final and binding agreement for the purchase of the products listed. 2. Policy [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pyliotis.gr\/en\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Pyliotis\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-11T14:23:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.pyliotis.gr\/en\/return-policy\/\",\"url\":\"https:\/\/www.pyliotis.gr\/en\/return-policy\/\",\"name\":\"Return Policy &bull; Pyliotis\",\"isPartOf\":{\"@id\":\"https:\/\/www.pyliotis.gr\/#website\"},\"datePublished\":\"2025-12-02T12:01:59+00:00\",\"dateModified\":\"2025-12-11T14:23:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.pyliotis.gr\/en\/return-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.pyliotis.gr\/en\/return-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.pyliotis.gr\/en\/return-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.pyliotis.gr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.pyliotis.gr\/#website\",\"url\":\"https:\/\/www.pyliotis.gr\/\",\"name\":\"Pyliotis\",\"description\":\"Design di Casa\",\"publisher\":{\"@id\":\"https:\/\/www.pyliotis.gr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.pyliotis.gr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.pyliotis.gr\/#organization\",\"name\":\"Pyliotis\",\"url\":\"https:\/\/www.pyliotis.gr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.pyliotis.gr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.pyliotis.gr\/wp-content\/uploads\/2022\/10\/logo-Pyliotis.png\",\"contentUrl\":\"https:\/\/www.pyliotis.gr\/wp-content\/uploads\/2022\/10\/logo-Pyliotis.png\",\"width\":1478,\"height\":529,\"caption\":\"Pyliotis\"},\"image\":{\"@id\":\"https:\/\/www.pyliotis.gr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return Policy &bull; Pyliotis","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pyliotis.gr\/en\/return-policy\/","og_locale":"en_US","og_type":"article","og_title":"Return Policy &bull; Pyliotis","og_description":"Return and Exchange Policy 1. Basis of Agreement &amp; Commitment The Company&#8217;s sales process is based on sending a financial offer via email and the written acceptance of this offer by the Customer. The written confirmation of the offer is considered a final and binding agreement for the purchase of the products listed. 2. Policy [&hellip;]","og_url":"https:\/\/www.pyliotis.gr\/en\/return-policy\/","og_site_name":"Pyliotis","article_modified_time":"2025-12-11T14:23:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pyliotis.gr\/en\/return-policy\/","url":"https:\/\/www.pyliotis.gr\/en\/return-policy\/","name":"Return Policy &bull; Pyliotis","isPartOf":{"@id":"https:\/\/www.pyliotis.gr\/#website"},"datePublished":"2025-12-02T12:01:59+00:00","dateModified":"2025-12-11T14:23:24+00:00","breadcrumb":{"@id":"https:\/\/www.pyliotis.gr\/en\/return-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pyliotis.gr\/en\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pyliotis.gr\/en\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pyliotis.gr\/"},{"@type":"ListItem","position":2,"name":"Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.pyliotis.gr\/#website","url":"https:\/\/www.pyliotis.gr\/","name":"Pyliotis","description":"Design di Casa","publisher":{"@id":"https:\/\/www.pyliotis.gr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pyliotis.gr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pyliotis.gr\/#organization","name":"Pyliotis","url":"https:\/\/www.pyliotis.gr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pyliotis.gr\/#\/schema\/logo\/image\/","url":"https:\/\/www.pyliotis.gr\/wp-content\/uploads\/2022\/10\/logo-Pyliotis.png","contentUrl":"https:\/\/www.pyliotis.gr\/wp-content\/uploads\/2022\/10\/logo-Pyliotis.png","width":1478,"height":529,"caption":"Pyliotis"},"image":{"@id":"https:\/\/www.pyliotis.gr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/pages\/15946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/comments?post=15946"}],"version-history":[{"count":2,"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/pages\/15946\/revisions"}],"predecessor-version":[{"id":16751,"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/pages\/15946\/revisions\/16751"}],"wp:attachment":[{"href":"https:\/\/www.pyliotis.gr\/en\/wp-json\/wp\/v2\/media?parent=15946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}